Privacy page:

Buildleap Ltd T/A:newhouseinspector.co.uk/ Buildleap surveys

Privacy Notice

Last updated: [2/6/26 A.R]

Introduction

Buildleap Ltd ("Buildleap", "we", "us" or "our") is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, store and protect your personal data and your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, the EU General Data Protection Regulation (EU GDPR).

This Privacy Notice applies to visitors to our website, customers, prospective customers, suppliers, contractors, business partners and employees. Employees should also refer to our internal Data Protection Policy and Employee Privacy Notice.

Who We Are

Data Controller: Buildleap Ltd

Email: Mark the subject header: Privacy Complaint and send to: newhouseinspector@gmail.com ]

Address:  Registered Office: 35 Bowood Rd Swindon SN14LP

If you have any questions regarding this Privacy Notice or how we process your personal data, please contact us using the details above.

What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity information (such as name, title and date of birth where applicable)

• Contact information (including postal address, email address and telephone number)

• Employment and professional information

• Account information, usernames and passwords

• Financial and transaction information

• Technical information such as IP address, browser type and device information

• Website usage data

• Marketing preferences

• CCTV footage where applicable

• Photographs and images

• Survey responses, opinions and feedback

• Communications between you and us

We only collect personal data that is relevant and necessary for the purposes described in this Privacy Notice.

How We Collect Your Personal Data

We may collect personal data when you:

• Visit or use our website

• Contact us by telephone, email or online forms

• Register for events, surveys or services

• Purchase products or services from us

• Subscribe to marketing communications

• Complete surveys or provide feedback

• Engage with us on social media

• Apply for employment opportunities

• Interact with our business as a supplier, contractor or partner

We may also receive information from trusted third parties where permitted by law.

How We Use Your Personal Data

We use your personal data for the following purposes:

• Providing products and services

• Managing customer accounts and relationships

• Processing payments and transactions

• Responding to enquiries and support requests

• Managing events and registrations

• Improving our website, products and services

• Conducting customer research and surveys

• Preventing fraud and ensuring security

• Complying with legal and regulatory obligations

• Managing supplier and business relationships

• Recruitment and employment administration

• Sending marketing communications where permitted

Our Lawful Bases for Processing

We process personal data under one or more of the following lawful bases:

Contract

Where processing is necessary to perform a contract with you or take steps before entering into a contract.

Legal Obligation

Where processing is necessary to comply with legal or regulatory requirements.

Legitimate Interests

Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms. Examples include:

• Improving our services

• Maintaining website security

• Managing business operations

• Preventing fraud

• Customer relationship management

Consent

Where required by law, we will obtain your consent before processing your personal data, particularly for certain marketing activities and non-essential cookies.

You may withdraw your consent at any time.

Marketing Communications

If you have consented to receive marketing communications, or where permitted under applicable law, we may send information about our products, services, events and promotions.

You can unsubscribe from marketing communications at any time by:

• Clicking the unsubscribe link in our emails

• Contacting us directly

We do not sell personal data to third parties for marketing purposes.

Sharing Your Personal Data

We may share personal data with:

• Professional advisers

• IT and cloud service providers

• Payment processors

• Event and survey platforms

• Marketing service providers

• Fraud prevention agencies

• Regulatory authorities, law enforcement agencies and courts where required by law

All third parties are required to protect your personal data and only process it in accordance with our instructions and applicable law.

International Transfers

Where personal data is transferred outside the United Kingdom or European Economic Area, we will ensure appropriate safeguards are in place, including:

• Adequacy regulations or adequacy decisions

• International Data Transfer Agreements (IDTAs)

• Standard Contractual Clauses (SCCs)

• Other legally recognised safeguards

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and regulatory requirements.

Retention periods vary depending on the nature of the data and the purpose for which it is processed.

When personal data is no longer required, it will be securely deleted or anonymised.

Your Rights

You have the following rights under applicable data protection law:

• Right to be informed

• Right of access

• Right to rectification

• Right to erasure ("right to be forgotten")

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Rights relating to automated decision-making and profiling

Where processing is based on consent, you also have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in this Privacy Notice.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve user experience, analyse website traffic and support website functionality.

Some cookies are necessary for the operation of the website, while others require your consent.

You can manage cookie preferences through our cookie banner or your browser settings.

For further information about cookies, visit:

• www.aboutcookies.org

• www.allaboutcookies.org

A separate Cookie Policy may provide further details about the cookies we use.

Third-Party Websites

Our website may contain links to third-party websites. This Privacy Notice does not apply to those websites.

We recommend that you review the privacy notices of any third-party websites you visit.

We are not responsible for the privacy practices or content of third-party websites.

Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, disclosure or alteration.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our business practices, legal requirements or regulatory guidance.

Any updates will be published on this page together with the revised "Last Updated" date.

Complaints

If you are unhappy with how we handle your personal data, we encourage you to contact us first so we can try to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Website: ico.org.uk

Contact Us

If you have any questions about this Privacy Notice or wish to exercise your rights, please contact:

Data Controller
Buildleap Ltd

Email: Mark the subject header: Privacy Complaint and send to: newhouseinspector@gmail.com ]

Address:  Registered Office: 35 Bowood Rd Swindon SN14LP